FREQUENTLY ASKED QUESTIONS

I’m going to be running late. Can I still attend?

The Department of Child Development and Early Education (DCDEE) rules do not allow for credit to be given to participants that miss more than 15 minutes of a training. The participant is welcome to still attend, but CHCs or CEUs cannot be given.

I need to leave a training early. Can I still get credit?

DCDEE rules do not allow for credit to be given to participants that miss more than 15 minutes of a training. The participant is welcome to still attend, but CHCs or CEUs cannot be given. Certificates will be given out at the end of the training and you must be present to receive it.

Is my registration transferable?

Things happen! If for some reason you are unable to attend this training after you have registered, you may send someone in your place! Just be sure to let us know.

What is the refund policy?

Unfortunately, we do not offer refunds for trainings, unless Buncombe Partnership for Children cancels the event. Instead, we do offer credit that can be applied to future trainings you wish to attend. To receive credit for future training you must cancel at least 24 hours in advance. You are responsible for contacting us should you wish you transfer your credit to another training.

What is your inclement weather policy?

Buncombe Partnership for Children follows the AB Tech schedule when it comes to closings and delays due to inclement weather. Please stay updated using the WLOS weather web page. If AB Tech classes (day or evening) are cancelled, we are also closed. In the event a training is cancelled due to inclement weather, we will reschedule and transfer your training fee to the new date.

Can I pay with cash or check?

If you or your organization must pay by check, please contact Lissy Gloeckler  to receive registration information. All checks are due 72 hours in advance. We do not accept cash.

The training says it’s full. Can I still attend? 

Most trainings have limited space available. It is recommended that you register at least ten days to a week before a training in order to be most likely to have a space available. Call (828.407.2058) or email us  to be put on a waitlist in case anyone calls to cancel their registration.

Where are the trainings located?

Locations are listed in the training event description! Let us know if you have any questions.

We have several staff members who need a specific training. Will you come to our center?

We are happy to come facilitate most trainings and workshops at your center! Contact Lissy Gloeckler with inquiries and to schedule dates and times. Please keep in mind we require 4 weeks notice and a minimum of 8 participants for on-site trainings. While some trainings can be done with no per-participant cost when coupled with a Technical Assistance agreement, all trainings will be charged a $20.00 on-site administrative fee. Certain trainings, such as Playground Safety, can be done on-site with a per-participant fee.  CPR/First Aid requires a minimum of 8 students, maximum of 16, and the on-site training cost is $69.00 per participant to factor in travel, transportation, and set up/break down of the course materials.